Now Hiring

Plaza Orthodontics

14551 Manchester, MO. 63011

636-230-9933

Orthodontic Assistant

Welcome to Plaza Orthodontics We are thrilled that you are interested in a career in orthodontics. We look forward to learning more about you. Here at Plaza Orthodontics, our number one priority is our patient. We strive to provide the best care possible. We believe to provide excellent care, as a team, we need to conduct certain procedures, verbiage, and techniques in a timely, consistent fashion. We are seeking an outgoing, detail oriented compassionate candidate to be part of our growing business. We are excited to offer on the job training for a star candidate that is up for the challenge!

Period of Performance

Training will start on your hire date and will continue through a 90-day period. The first 4-weeks are strictly hands-on training. You will be required to complete the 4-week Training Check-List. After the Training Check-List is completed, your skill level will be evaluated by the clinical manager. Once you pass the 4-6 week evaluation period, you will be responsible for working on your own, however your work will be checked by the Clinical Manager or Lead Assistant.

Engagement Resources

The training manual will be given to you, it must be read within the first week of employment. The lead assistant will direct you to your target objective for each training shift. The trainer will use the Training Check-List to ensure you are well on your way to becoming a strong Orthodontic Assistant. The trainers will be with you throughout the training and will be the best resource for on the job procedures and duties. The daily and weekly objectives will be reached by focusing on 1-2 topics per a day. We use WhatsApp as our team group chat to keep up with the news in the office. Our website provides a variety of patient care videos and other materials, https://www.plazaortho.com/. In addition to our hands-on training style, we offer monetary incentive for candidates who are motivated and quick to learn.

Job Description

An Orthodontic Assistant’s priority is excellent patient care. This job requires an outgoing, energetic personality. This position determines the patient’s overall care, comfort, and experience at PlazaOrthodontics. This job requires good hand-eye coordination, great attention to detail and confidence in accuracy. This position executes the treatment plan provided by the doctor. It is crucial that you listen to the doctor’s directions, perform the procedures correctly and efficiently, and accurately chart the patient’s visit.

Job Duties/ Responsibilities

An Orthodontic Assistant will be responsible for the following:

Responsibilities	Description
Following Procedures	You will follow the procedures listed in the Training Manual. The Training will guide you to follow the correct steps for each procedure. It is expected that each Orthodontic Assistant is following every procedure. We want to eliminate all shortcuts that could result in emergency visits.
SDS	Same Day Starts is becoming part of our culture. Our goal is to provide the new patient with the convenience of ONE visit. We want to get them in as soon as possible, no more than 15 mins wait time for SDS. We are excited for them to start treatment and so are they!
Staying within Appointment Times	On average, an Orthodontic Assistant can see 15-20 patients on any given day. It is important to stay within the allotted appointment time. Each Clinical Manager will run a weekly report to ensure all Orthodontic Assistants are staying within the expected procedure times.
Detailed Chart Notes	At the end of each visit, you will record the treatment notes in the patient’s chart. The Patient’s chart is a legal medical record. All discussions between the patient, parent, and doctor must be recorded and document what was done during the appointment. Refrain from using slang or unprofessional verbiage. The Training Manual will list the codes and verbiage to be used when documenting in the patient’s chart and scheduling.
Communicating with Doctor/ Patient/ Parents	Communication is key! We encourage parents to stay involved in their loved one’s treatment by asking questions, and gage & facilitating good oral hygiene. Stay on top of delivering patient feedback,and as needed to family. This can be done in many ways, when directly walking out with the patient, by using oral hygiene videos, or by utilizing the front desk attendees to deliver any additional information to the patient and their parents. Discuss what is being done at today’s visit and what will be done at the next visit. Always introduce yourself to the patient and parent. Talk to the patient! Ask them about their day, their favorite hobbies, sports , movies, ect.vWe care about our patients! Make them Feel at home.
Opening/ Closing Duties	The Clinical Manager will assign daily opening and closing duties. Each of the Orthodontic Assistants are responsible for completing the tasks assigned to them.
Late Policy	The expectations are to clock in for every shift on time each morning. The third tardy or unexpected absence in 30-days period will result in a probationary period, any violation during the probationary period, will end in a written warning and after two written warnings will result in termination.