Office Policies

h-recordsOur Mission

To provide exemplary care and confident smiles to all our families!

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday: 8 a.m. – 4 p.m.
Tuesday: 8 a.m. – 4 p.m.
Wednesday: 8 a.m. – 3 p.m.
Thursday: 8 a.m. – 4 p.m.
Friday: 8 a.m. – 4 p.m.
Saturday: 8 a.m. – 1:30 p.m. (1st and 3rd Saturday of the month)

Appointments

Appointments are an important part of your treatment, and this time has been reserved specifically for you. Please arrive on time for your appointment. If you are more than 15 minutes late, you may be asked to reschedule.

We request a 24-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.